Science Interactive Student Help Guides

I ordered the wrong kit. How do I get the right one?

Updated on

If you ordered the wrong kit, notify customer service as quickly as possible by using our web contact form.

Please provide:

  • Your full name
  • Your instructor's name
  • School name
  • Proof of purchase or a receipt from the bookstore (if ordered from a bookstore)
  • Order number (if ordered directly from SI)
  • Kit number
  • Shipping address
  • Part numbers for the missing items (if applicable)
Previous Article Can I change my shipping from ground to air?
Next Article My bookstore ordered the wrong kit for me. How do I get the right one?